Discipline & Performance Problems Quick Tips

1. Never procrastinate with a performance problem. If you don’t address the issue when it arises, staff will question whether you are doing anything at all.

2. When talking to an employee about a problem, phrase your comments in terms of preventing the problem from recurring. Use the inappropriate performance as a jumping off point, indicate why it is problematic, and then quickly move on to preventing re-occurence. This moves the focus from blame to improvement.

3. Whenver possible, elicit the employee’s suggestions about how to prevent the problem from recurring. Put the responsibility for suggesting solutions with the employee. When possible, help the employee implement their solution.

4. Make it clear that your comments pertain to behaviour or performance, and not the person. Restrict your comments to particular instances of inappropriate performance and avoid inferring cause (lazy, uncaring, incompetent).

5. Remember that to improve problem performance it is often necessary to “drive out fear”. Some think that putting the fear of God into employees will spur them on to better performance. Fear is more likely to reduce performance, loyalty and effort.

6. If you never recognize effective performance, and do not praise those who perform well, you will not be effective in dealing with problem performance.

7. Above all, remember that even the best of employees will find a discussion about inappropriate performance to be unpleasant. Some will take it personally, some will not. Be prepared for some defensiveness, and do not rise to the bait. Stay in control of yourself, and the situation.

Simple Advertising With Proven Results

This effective means of advertising is often overlooked by companies because it seems too simple and inexpensive to be effective. The fact is that promotional products are perhaps the most effective way to increase business and help further your business advertising on a budget. It works to help spread the word about your business and to help pass along information about your business.

Just because it is inexpensive doesn’t mean that it is not effective. And the incredible thing about promotional products is that they can work in many aspects of your business to reward employees, thank customers and business associates and to pass out as reminders of your business.

Using a established promotional item business will provide you with many types of items to be able to accommodate all the different target markets you will encounter. You should buy smaller things for your community giveaways and local tradeshows, and bigger items for the employees, established clients and devoted customers. What you give will have your imprinted business logo and information on them plus be something highly useful for the recipients.

This type of advertising will be very beneficial for your company for now and forever. No matter which business you are in, having imprinted promotional items to giveaway on a regular basis will increase the awareness of your business in other peoples minds and then they’ll call you when they need your business or service. There is no hard selling edge to this technique, just get them and hand them out, people love free stuff and they will help your business grow.

By: Kris B Ann